Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• Use the website only for lawful purposes and in accordance with these Terms
• Provide accurate and complete information when submitting inquiries or requests
• Respect intellectual property rights and not reproduce content without permission
• Not attempt to gain unauthorized access to any part of the website or systems
• Not interfere with or disrupt the website's functionality or security
• Not use automated systems to access the website without our written permission

2. Prohibited Uses

You may not use our website or services to:

• Violate any applicable local, national, or international law or regulation
• Transmit any harmful code, viruses, or malicious software
• Engage in any form of harassment, abuse, or harmful behavior
• Impersonate any person or entity or misrepresent your affiliation
• Collect or store personal data about other users without consent
• Use the website for any commercial purpose without authorization
• Engage in any activity that could damage our reputation or business

3. Service Access Requirements

To access certain features of our website, you may need to:

• Provide valid contact information and business details
• Maintain the security and confidentiality of any login credentials
• Have the legal authority to enter into service agreements
• Meet minimum age requirements (18 years or older)
• Accept our Privacy Policy and Cookie Policy

4. Fair Usage Guidelines

We expect all users to engage with our website and services in good faith. Excessive or abusive use of contact forms, repeated frivolous inquiries, or attempts to misuse our services may result in restriction or termination of access. We reserve the right to refuse service to anyone for any reason at any time.

1. Account Creation and Requirements

While our website does not currently require account creation for basic access, if we implement user accounts in the future, you will be responsible for:

• Providing accurate and up-to-date registration information
• Maintaining the confidentiality of your account credentials
• Notifying us immediately of any unauthorized access or security breach
• Ensuring you are the only person using your account
• Being responsible for all activities under your account

2. Account Security Responsibilities

You are responsible for maintaining the security of any account credentials we provide. This includes using strong passwords, not sharing your login information, and promptly updating us if you suspect any security issue. We will not be liable for any loss or damage arising from your failure to maintain account security.

3. Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services if:

• You violate these Terms of Service or any applicable policies
• We suspect fraudulent, abusive, or illegal activity
• Required by law or regulatory authorities
• You request account closure
• Your account remains inactive for an extended period

We will make reasonable efforts to notify you before suspension or termination, except in cases where immediate action is necessary for security or legal reasons.

4. Multiple Account Policies

Unless explicitly authorized, you may not create or maintain multiple accounts. If we determine that you are operating multiple accounts without authorization, we may merge, suspend, or terminate the duplicate accounts without notice.

1. Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services, we do not guarantee uninterrupted access. The website may be unavailable due to:

• Scheduled maintenance and updates
• Emergency repairs or security patches
• Technical difficulties or hardware failures
• Third-party service provider outages
• Force majeure events beyond our control

We will make reasonable efforts to notify users of scheduled maintenance in advance and minimize service disruptions.

2. Feature Availability

Service features and functionality may vary based on your location, service plan, or other factors. Not all features described on the website may be available to all users or in all geographic regions. We reserve the right to limit feature availability without prior notice.

3. Geographic Restrictions

Our cleaning services are currently available in select Indonesian cities. We make no representation that our services are appropriate or available for use in locations outside our service areas. If you access our website from outside Indonesia, you do so at your own risk and are responsible for compliance with local laws.

4. Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including:

• Adding or removing features and functionality
• Changing service pricing or delivery methods
• Updating service areas or availability
• Implementing new technologies or processes
• Discontinuing services that are no longer viable

We will provide reasonable notice of material changes to existing client services but are not obligated to maintain any particular feature or functionality.

1. Content Ownership

All content on this website, including text, graphics, logos, images, videos, software, and other materials, is the property of Bersih Sempurna or our content suppliers and is protected by Indonesian and international copyright, trademark, and other intellectual property laws. The compilation of all content on this website is our exclusive property.

2. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use the website for your personal or business evaluation purposes. This license does not include:

• Any resale or commercial use of the website or its content
• Collection and use of product listings or descriptions
• Any derivative use of the website or its content
• Downloading or copying of account information for others
• Use of data mining or similar data gathering tools

3. Copyright and Trademark Notices

Bersih Sempurna and related logos are trademarks or registered trademarks of our company. Other trademarks, service marks, and logos used on this website are the property of their respective owners. You may not use any trademark, logo, or service mark without our prior written permission or the permission of the respective owner.